Interactive Guest Service

Ailleron
iLumio

Best Western Hotels

Best Western International, Inc., the operator of the Best Western Hotel brand, has 4,000 hotels under its wings. The network, based in Phoenix, Arizona, has 2,163 hotels in North America alone.

iLumio supports 4 Best Western hotels in Poland under the brand name “Q Hotels” , with a total of over 700 rooms.

www.bestwestern.pl

A key element for these hotels is managing conference schedules in public areas. For this reason, the iLumio system provided the Digital Signage solution that responds to this need.

iLumio has also been integrated with the the hotel’s internal Protel PMS system to automatically charge guests for the reservation of services and help exchange information on their stay.

A full set of administration tools to monitor the proper operation of the platform in real time was also implemented, as well as an easy to use desktop application for the marketing department.

 

The iLumio system enables guests to:

  • Watch live TV
  • Check the electronic TV guide
  • Browse the program and conference schedule
  • Control the TV screen from mobile devices
  • Browse hotel deals
  • Manage their stay

 

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iLumio

Piotr Kapica Channel Sales Manager

 I hereby declare that I am interested in the services provided by Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow,
Show full contentI hereby declare that I am interested in the services provided by Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, KRS 0000385276. Accordingly, I agree to the processing of my personal details by Ailleron for the purpose of presentation of services provided by the company, as well as to receive marketing information and personalized, relevant information regarding Ailleron’s products and services related to the subject of the query via e-mail, telephone and text messages sent by Ailleron, on its own behalf and on behalf of others.
 Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, as the data administrator, in accordance with the Act of 28 August 1997
Show full contentAilleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, as the data administrator, in accordance with the Act of 28 August 1997, regarding the protection of personal data, informs that providing data is voluntary, and additionally, the person providing the data has the right to access the content of that data and correct it by sending an e-mail to: marketing@ailleron.com