Interactive Guest Service

Ailleron
iLumio

Puro Hotels

This modern hotel chain has 4 locations—in Kraków, Poznań, Wrocław and Gdańsk, offering almost 800 rooms. PURO is elegant modernity, simplicity combined with refinement. Comfort during stays is also provided by the iLumio system, which is responsible for modern and effective management of guests as well as the entire hotel.

purohotel.pl

The iLumio system has been integrated into the internal hotel systems:

  • Protel PMS—automatically charges guests for the reservation of services and helps exchange information on their stay
  • BMS based on WAGO and iQControls—allows guests to full control the room automation, i.e.: temperature, lighting, window blinds
  • CMS—access to data on the hotel offer (information, services)
  • Haefele Dialock hotel locks—provides the Digital Key function
  • Ariane self-check-in point—allows guests to quickly check-in (bypass the queues at reception)

The iLumio application is implemented on mobile devices (tablets) located in the rooms and public areas. The mobile application has been tailored to the needs of clients in accordance with the guidelines of PURO’s UI specialists, taking into account the recommendations of great UX specialists and graphic designers from Ailleron (providing the iLumio system)

.

The iLumio system enables guests to benefit from:

  • Room automation—fully control the environment, i.e. the lighting and temperature in the room
  • Alarm clock function, available on both the TV and tablet
  • Connection with mobile concierge or other numbers using VoIP technology
  • Internet access
  • Viewing and ordering of items from the hotel offer (restaurants)
  • Live TV, even on mobile devices
  • “Do Not Disturb” signs or requests to clean the room
  • Quick check-out

 

 Find out more about the product  

 Download PURO Case Study  

iLumio
iLumio
iLumio
iLumio
iLumio
iLumio
iLumio

CheckAlso

Don’t hesitate to contact us

iLumio

Jarosław Zając Key Account Manager

.
Show full contentI declare that I consent to the use of the telecommunications terminal equipment (pursuant to Article 172 of the Telecommunications Act) in order for Ailleron S.A. with headquarters in Krakow, Prof. M. Życzkowsiego Str. 20, postal code 31-864, KRS no. 0000385276, direct marketing. Consent is voluntary and can be withdrawn at any time via the link included in each message sent as part of the answer or via a message sent to the email address bartlomiej.pachacz@ailleron.com.

Show full contentI declare that I agree to receive commercial information via the e-mail address, sent by Ailleron S.A. with headquarters in Krakow, Prof. M. Życzkowsiego Str. 20, postal code 31-864, KRS no. 0000385276, e-mail address: bartlomiej.pachacz@ailleron.com,regarding products and services of these entities. Consent is voluntary and can be withdrawn at any time via the link included in each message sent as part of the answer or via a message sent to the email address bartlomiej.pachacz@ailleron.com.