Interactive Guest Service

Ailleron
iLumio

Puro Hotels

This modern hotel chain has 4 locations—in Kraków, Poznań, Wrocław and Gdańsk, offering almost 800 rooms. PURO is elegant modernity, simplicity combined with refinement. Comfort during stays is also provided by the iLumio system, which is responsible for modern and effective management of guests as well as the entire hotel.

purohotel.pl

The iLumio system has been integrated into the internal hotel systems:

  • Protel PMS—automatically charges guests for the reservation of services and helps exchange information on their stay
  • BMS based on WAGO and iQControls—allows guests to full control the room automation, i.e.: temperature, lighting, window blinds
  • CMS—access to data on the hotel offer (information, services)
  • Haefele Dialock hotel locks—provides the Digital Key function
  • Ariane self-check-in point—allows guests to quickly check-in (bypass the queues at reception)

The iLumio application is implemented on mobile devices (tablets) located in the rooms and public areas. The mobile application has been tailored to the needs of clients in accordance with the guidelines of PURO’s UI specialists, taking into account the recommendations of great UX specialists and graphic designers from Ailleron (providing the iLumio system)

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The iLumio system enables guests to benefit from:

  • Room automation—fully control the environment, i.e. the lighting and temperature in the room
  • Alarm clock function, available on both the TV and tablet
  • Connection with mobile concierge or other numbers using VoIP technology
  • Internet access
  • Viewing and ordering of items from the hotel offer (restaurants)
  • Live TV, even on mobile devices
  • “Do Not Disturb” signs or requests to clean the room
  • Quick check-out

 

 

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iLumio

Jarosław Zając Key Account Manager

 I hereby declare that I am interested in the services provided by Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow,
Show full contentI hereby declare that I am interested in the services provided by Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, KRS 0000385276. Accordingly, I agree to the processing of my personal details by Ailleron for the purpose of presentation of services provided by the company, as well as to receive marketing information and personalized, relevant information regarding Ailleron’s products and services related to the subject of the query via e-mail, telephone and text messages sent by Ailleron, on its own behalf and on behalf of others.
 Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, as the data administrator, in accordance with the Act of 28 August 1997
Show full contentAilleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, as the data administrator, in accordance with the Act of 28 August 1997, regarding the protection of personal data, informs that providing data is voluntary, and additionally, the person providing the data has the right to access the content of that data and correct it by sending an e-mail to: marketing@ailleron.com