Interactive Guest Service

Ailleron
iLumio

Rosevia Friends & Family Resort

The Rosevia Friends & Family Resort is located on the Baltic Coast and offers 82 luxury apartments with a sea view. The unique atmosphere and great interiors will satisfy even the most demanding guests.

The resort provides guests with modern services available via the Mobile Concierge application, from booking hammocks, booking tickets to the shows of various artists, ordering a personal chef to the apartment, or bringing food and drinks to the sunbed in the beach area.

rosevia.pl

The iLumio system has been integrated with the PLSI MS system to automatically charge the guest for reservations. The PMS interface sends information about guests’ arrival and departure dates back to the application.

 

Generating sales of hotel services and attractions is a key goal. It is also important to inform guests about leisure activities and scheduling their stay.

 

The implemented system works on TV sets and mobile devices available at the hotel (iPad Mini).

The iLumio system enables users to:

  • Watch live TV and internet TV, access applications and games
  • Check the electronic TV guide
  • Control the TV screen using mobile devices
  • View and order services offered by the hotel as well as attractions from external companies
  • Manage the stay calendar
  • View and order products from the Rosevski Deli located in the Resort.
  • Compose breakfast and order it to the room
  • Book sunbeds and order drinks to the sunbed
  • Order a private chef to the apartment
  • Chat with the hotel staff

 

iLumio
iLumio
iLumio
iLumio

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iLumio

Jarosław Zając Key Account Manager

 I hereby declare that I am interested in the services provided by Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow,
Show full contentI hereby declare that I am interested in the services provided by Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, KRS 0000385276. Accordingly, I agree to the processing of my personal details by Ailleron for the purpose of presentation of services provided by the company, as well as to receive marketing information and personalized, relevant information regarding Ailleron’s products and services related to the subject of the query via e-mail, telephone and text messages sent by Ailleron, on its own behalf and on behalf of others.
 Ailleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, as the data administrator, in accordance with the Act of 28 August 1997
Show full contentAilleron SA, located at Życzkowskiego 20 Street, 31-864 Krakow, as the data administrator, in accordance with the Act of 28 August 1997, regarding the protection of personal data, informs that providing data is voluntary, and additionally, the person providing the data has the right to access the content of that data and correct it by sending an e-mail to: marketing@ailleron.com