Our grandmothers used to portable heaters to take with them when they traveled so they could boil water. Our parents took thermoses and sandwiches. And how about us? What...
Can guest service be even easier and more modern, and therefore more personalized? Automation based on a new technology used in hotels claims it can.
Hoteliers on the whole world wonder how to make their objects more familiar. Building relationship and communication with guest is a key tactic to meet this goal, as...
Use the best interactive technology of guest service – iLumio.
What is the best wake-up call in the morning in your hotel room? It is no longer a voice of receptionist from earphone, isn’t it?
The history of the concierge profession dates back to the Middle Ages. The word “concierge” comes from the French “comte des cierges” which...
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