Interactive Guest Service


Alpenhof Hotel

The family-run four-star Wellness Alpenhof Superior hotel is located in the center of Zermatt in Switzerland, opposite the Sunnegga lift and near the Gornergratbahn lift. Guests at the Alpine facility can benefit, among others, from the wellness and SPA areas that are lit with natural light.

Hotel Alpenhof

This four-star hotel is ideal for leisure stays. Its modern and elegant design and innovative guest service system, iLumio, guarantee maximum commfort.


The goal of implementing system iLumio system was to provide guests with an interactive TV system available in guest rooms (iLumio TV) as well as an interactive information channel – iLumio Digital Signage, which helps to provide access to the full offer and range of services of the facility.

iLumio allows guests:

  • Access to a wide range of television, including internet TV
  • Non-stop access to hotel news, information, current offers and promotions
  • To book hotel services
  • Access to the cameras located on the ski slopes
  • The use of a fireplace as a screen saver
  • The ability to book treatments available in the hotel SPA online
  • Access to constant weather information and ski slope condition updates


Digital Signage allows for:

  • Presentation of current hotel offers in public places
  • Update of content displayed on-screen


Don’t hesitate to contact us


Piotr Kapica Sales Consultant

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