Interactive Guest Service


Diune Hotel & Resort

This 4-star facility is located adjacent to the Seaside Park. The modernist architecture of the building is complemented by a stylish art deco interior and the high standard of service, making the Diune Hotel & Resort the perfect fulfillment of its guests’ needs. The Diune Hotel’s high level of comfort is also thanks to access to the interactive iLumio system, which helps guests plan every aspect of their stay.

The iLumio system has been launched in more than 200 rooms and suites. Integrated with the hotel Micros Fidelio PMS system, it automatically charges guests for the reservation services and helps with the exchange of information about guests’ stays.


The iLumio system’s key functionalities at this property include: the ability to inform guests about available hotel services and attractions in the area, as well as access to Wi-Fi.

The iLumio system enables users to:

  • Watch live TV and internet TV
  • Use of applications and games available on Google Play
  • Check the electronic TV guide
  • Control the TV screen from mobile devices
  • View the current hotel offer and specific hotel services
  • Use Wi-Fi
  • Obtain information about tourist attractions
  • Receive personalized content thanks to marketing campaigns
  • Manage their stay


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Piotr Kapica Sales Consultant

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