Interactive Guest Service


Rosevia Friends & Family Resort

The Rosevia Friends & Family Resort is located on the Baltic Coast and offers 82 luxury apartments with a sea view. The unique atmosphere and great interiors will satisfy even the most demanding guests.

The resort provides guests with modern services available via the Mobile Concierge application, from booking hammocks, booking tickets to the shows of various artists, ordering a personal chef to the apartment, or bringing food and drinks to the sunbed in the beach area.

The iLumio system has been integrated with the PLSI MS system to automatically charge the guest for reservations. The PMS interface sends information about guests’ arrival and departure dates back to the application.


Generating sales of hotel services and attractions is a key goal. It is also important to inform guests about leisure activities and scheduling their stay.


The implemented system works on TV sets and mobile devices available at the hotel (iPad Mini).

The iLumio system enables users to:

  • Watch live TV and internet TV, access applications and games
  • Check the electronic TV guide
  • Control the TV screen using mobile devices
  • View and order services offered by the hotel as well as attractions from external companies
  • Manage the stay calendar
  • View and order products from the Rosevski Deli located in the Resort.
  • Compose breakfast and order it to the room
  • Book sunbeds and order drinks to the sunbed
  • Order a private chef to the apartment
  • Chat with the hotel staff


Find out more about the product



Don’t hesitate to contact us


Dawid Ślusarczyk General Manager

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