iLumio case study:
Smart Hotel Kubic Athens,
Athens Greece

 

Kubic Hotel Athens have chosen iLumio as one of the most comprehensive and advanced guest digital platforms to improve their standards and guest experience.

Get more information about Smart Hotel Kubic!

Kubic Hotel Athens is one of the most modern,
elegant and smart hotel centrally located in Athens

15-minute walk
to Omonia Square


National Archaeological
Museum of Athens

2 km walk


to Ancient Agora
and Roman Agora

4-minute walk


to Metaxourgio
Metro Station

Project scope
and business goals

The idea of Kubic Hotel was to create the first smart hotel in Greece. The aim was to deliver a unique experience for guests and literally let them to “touch” the technology.
Hotel owners wanted to open a self-service hotel with a minimum number of staff members and with simplified processes to allow for self-check-in or check-out.

The project scope and timeline were very ambitious. It assumed implementation of 4 different iLumio: iLumio TV, iLumio Valet, iLumio Mobile Concierge and iLumio Digital Signage. All products are based on the same back office platform called iLumio CMS and integrated with 3 internal hotel systems: Opera PMS, Assa Abloy locks, KNX BMS. Complete solution was delivered in 4 months.

What functionalities are available for:

iLumio Tv

(TV Channels, about the hotel, local weather, wake-up alarm, WiFi Access Point)

iLumio Tv

(games and applications)

iLumio Tv

(info pages)

iLumio Valet

(standalone application for Android)

Kubic Mobile Concierge

Mobile key (integration with Assa Abloy)

Kubic Mobile Concierge

Hotel events in the calendar

Kubic Mobile Concierge

Live chat

Kubic Mobile Concierge

Services (wake-up, technical issues, order taxi etc.)

Kubic Mobile Concierge

Social functions (recommend a friend)

iLumio DS

Managing schedules for each screen

iLumio DS

Managing presentations with slides

Weather slide

Flights slide

Configure 100% of content and scope of all iLumio platforms in one iLumio CMS

Plan, manage and execute marketing campaigns

(common for iLumio TV and Kubic Mobile Concierge)

Manage list of channels in iLumio TV

Manage and schedule presentations on Digital Signage

Testimonials

It was one of the most complex implementations of iLumio products in one Hotel. The implementation went well thanks to significant efforts of iLumio certified Partner Euro-Axes.

The project timeline was very tight and the scope included delivery of iLumio TV, iLumio Valet to each room and iLumio Mobile Concierge app for guest devices.

Project scheduled assumed only 2 months to adapt iLumio Valet to the client’s needs, develop it and implement it on tablets located in 56 rooms. Implementation of iLumio TV and iLumio Digital Signage was also very quick and has been completed before Hotel’s opening. The lastest part of the project was customisation of iLumio Mobile Concierge to Kubic’s functional specification. It required two integrations: with Oracle Opera PMS and with Assa Abloy door locks. Thanks to this implementation every Guest can touch the newest trends in Hospitality – open door with a mobile phone, control room from the tablet or chat with the reception.

Mateusz Kuś
Project Manager iLumio, Ailleron SA

Smart Hotel Kubic Athens
case study

Have a look at some benefits brought by iLumio technology:

  • Cost reduction and increased revenue
  • Promote services and upsell
  • Improve guest experience
  • Get ready for the future
Download Smart Hotel Kubic Athens case study

Book your stay
at the Kubic Hotel Athens

Spend your holiday in Greece – a perfect
holiday destination.

  • Delicious greek food and wine
  • Attractions for the whole family
  • Stunning places with a spectacular view
  • The best memories
BOOK NOW

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