Interactive Guest Service

iLUMIO

Booking Arrival TV Entertainment Stay Check Out

Meetour products for hotels

  • The iLumio hotel television system turns the TV into a complex information and communication channel. This software also serves as a digital catalogue, replacing traditional paper flyers and more — all tailored specifically to match the hotel’s visual style. It allows you to deliver personalised messages, as well as recommend dedicated forms of recreation for your guests. With state-of-the-art Smart TV software your guests can also enjoy their favourite films and shows on the biggest streaming platforms, such as Netflix, HBO GO, and Player TVN. Find more about hotel TV system.

  • The iLumio app is our response to the needs of the hotel industry, employees and guests. Thanks to the custom designed interface, guests are able to easily access all the functionalities. This solution will optimise the hotel’s management and operation, leading to an increase in revenue. A complex mobile network, fully integrated with hotel’s own PMS, is not a distant vision — it’s actually at your fingertips! Right now, the iLumio app serves as a non-contact check-in and check-out tool, a room key, and a virtual concierge, assisting the guests throughout the whole stay. Find more about smart mobile app.

  • A fully-fledged communication and service centre accessed through the multi-purpose iLumio Smart Room tablet. It allows the guests to easily control room systems and facilities. You are also able to replace traditional and outdated phone lines with a modern VOIP network, reducing operational costs of your venue. The iLumio tablet also includes the option of direct contact with the hotel staff, as well as ordering room service. Find more on smart building system.

  • The iLumio digital kiosk serves as a readily accessible source of information for your guests. This software was designed specifically for touch-screen kiosks, fulfilling the needs of the hotel industry. Its purpose is to take over a substantial part of reception desk responsibilities, as well as to increase customer satisfaction, allowing the guests to find the desired information almost just as easily as by using their smartphones. The iLumio kiosk can be installed inside the hotel or in the direct vicinity, increasing the chance that potential customers will access the hotel offer. Find more about info-kiosk.

Integrated systems

iLumio

How to increase operational efficiency by integrating hotel systems? [cooperation of iLumio and Hub OS]

Learn how to improve operational processes, be successful regardless of changing conditions, and ensure the best possible guest experience. Find out more…

iLumio

Valamar chain strengthens cooperation with iLumio.

Valamar chain decided to extend its cooperation with iLumio and create another application when launching the new [PLACES] by Valamar hotel concept in 2021.

iLumio

Onoma Hotel – personalized stay with iLumio

Another unique hotel uses technology from iLumio.

iLumio

Hotel kiosk for your guests – is it worth it?

Hotel kiosk brings undeniable benefits. It is an intuitive and useful product that helps you reduce expenses, while at the same time improving the overall comfort of your guests and...

iLumio

How to increase operational efficiency by integrating hotel systems? [cooperation of iLumio and Hub OS]

Learn how to improve operational processes, be successful regardless of changing conditions, and ensure the best possible guest experience. Find out more…

iLumio

Hotel trends 2022: what to do to stay relatable?

Hoteliers are getting used to the new normality and how it shapes reality of hospitality. In this article we will talk more about hospitality industry trends for 2022. Explore with us what hotels need in this new...

More than hotel software

Looking for a perfect IT solution for your hotel? Want to have complete control over bookings, orders, services, and communication with your guests all in one place? Stop wasting time on multiple devices and other resource-consuming solutions. The iLumio system provides you with complex and easy-to-use tools that will satisfy both your employees and customers.

Our iLumio platform is more than just hotel software. It is actually a set of advanced instruments, tailored specifically to meet the functional requirements and visual style of your venue. It allows you to address logistic problems in public, recreational, boutique and business sites. You can select a single product or take advantage of the whole range of convenient and useful solutions.

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iLumio — not your average hotel system

iLumio delivers a selection of modern technological tools, according to the specific needs of your hotel. Ranging from the hotel Property Management System (PMS) and Point-of-Sale System (POS), to access control, payment, smart building solutions and other — you name it! Our range of iLumio tools includes:

  1. The iLumio TV software, compatible with professional LG and Samsung screens.

    This advanced hotel television system serves as the main information channel, allowing you to eliminate the cost of producing paper brochures and regulations. iLumio delivers them in a fully digital, environment-friendly form. It also allows for seamless communications with your guests, not only in terms of displaying a welcoming message, but throughout the whole stay. The iLumio TV system also means entertainment — it provides your guests with access to all the popular streaming platforms and other apps, such as Netflix, HBO MAX, Rakuten TV, Spotify, Player TVN, and YouTube. All this combined with modern design and intuitive interface is bound to satisfy even the most demanding customers.

  2. Our iLumio Mobile Concierge app is available for download on private smartphones, tablets and other devices with internet connection.

    It simplifies the delivery of hotel services, allowing you to save up to 20% of your operating budget — in a single venue or a whole chain. This software supports a fully remote check-in procedure, which includes filling in the check-in form and sending it to the hotel PMS network. It also features online payment methods, as well as a mobile room key via Bluetooth. The iLumio Mobile Concierge app also serves as a source of additional revenue, offering advertising space and sales functionality. You can also experience a whole new level of communication with your guests, thanks to a convenient text chat, as well as a separate module for housekeeping and technical service requests. Our app is tailored to your specific requirements and offers intuitive controls that allow your guests to dive right in — it’s easier than mobile banking or booking a plane ticket! iLumio Mobile Concierge is available for both Android and iOS devices.

  3. Our iLumio In-Room Tab App is preinstalled on a dedicated tablet device placed in every hotel room.

    This software allows the guest to communicate with your staff, place contactless room service orders, and access necessary information, as well as current offers and discounts. The app can also be integrated with your smart building system, providing the guests with remote control over lights, air-conditioning, roller blinds, and the iLumio TV system. Satisfaction of your customers is pretty much guaranteed.

  4. The iLumio Interactive Kiosk option is a complete package, including both the hardware — a durable touchscreen kiosk intended for indoor and outdoor use — as well as the multimedia mobile app.

    The goal is to relieve your reception desk staff of a substantial part of their responsibilities. Your guests will have individual access to frequently asked questions and other crucial information. The kiosk is also useful for navigation, which is especially handy in big holiday resorts, conference venues, and places with large surrounding areas.

A complete and consistent range of products with intuitive controls and smart design is guaranteed to boost your customers’ satisfaction. The iLumio CMS administration panel will make your job easier, taking almost no time to adapt to.

As a hotel manager you’ll get an effective tool to optimise expenditure, maximise revenue, and build a loyal and ever-growing customer base. Contact us for a personalised offer!

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Don’t hesitate to contact us

iLumio

Piotr Kapica Sales Consultant

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